Terms and Conditions

Effective Date: January 7, 2025

Welcome to FixxSuri (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, fixxsuri.com, and any related services, including the purchase of newborn products. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our services.

1. General Provisions

1.1 Eligibility: By using our website, you represent that you are at least 18 years old or have the permission of a legal guardian. You are responsible for ensuring that all information provided to us is accurate and complete.

1.2 Changes to the Terms: We reserve the right to update or modify these Terms at any time without prior notice. Any changes will become effective immediately upon posting on our website. Continued use of our website constitutes your acceptance of the revised Terms.

2. Products and Services

2.1 Product Descriptions: We strive to ensure that product descriptions, images, and pricing information are accurate. However, we do not warrant that these details are error-free. Variations in color, design, and dimensions may occur due to differences in display settings or manufacturing.

2.2 Availability: Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue any product at our discretion.

2.3 Pricing: Prices listed on our website are in U.S. dollars and exclude applicable taxes and shipping fees, which will be calculated during checkout.

3. Orders and Payments

3.1 Order Process: By placing an order, you agree to purchase the selected products in accordance with these Terms. An order confirmation email will be sent once your order is successfully placed.

3.2 Payment Methods: We accept major credit cards, debit cards, and other payment methods as indicated at checkout. Payment must be made in full before we process and ship your order.

3.3 Order Cancellations: We reserve the right to cancel any order for reasons including but not limited to fraud detection, payment issues, or stock unavailability. If your order is canceled, we will notify you promptly and issue a refund if applicable.

4. Shipping and Delivery

4.1 Shipping Policy: We offer various shipping options to meet your needs. Shipping costs and delivery times will be displayed at checkout. Delivery times are estimates and may vary due to unforeseen circumstances.

4.2 International Shipping: Currently, we ship only within the United States. For inquiries about international shipping, please contact us at info@fixxsuri.com.

4.3 Risk of Loss: Once the products leave our facility, the risk of loss or damage passes to you. Please inspect your items upon delivery and notify us of any damages within 48 hours.

5. Returns and Refunds

5.1 Return Policy: Our return policy is designed to ensure your satisfaction. Please review our detailed Return Policy at fixxsuri.com/return-policy for eligibility requirements and instructions.

5.2 Refunds: Refunds will be issued to the original payment method once we receive and inspect the returned items. Please allow up to 10 business days for processing.

5.3 Non-Returnable Items: Certain items, such as personalized products or final sale items, are not eligible for returns or refunds.

6. Intellectual Property

6.1 Ownership: All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of FixxSuri or its licensors and is protected by intellectual property laws.

6.2 Restrictions: You may not reproduce, distribute, or exploit any part of our website without prior written consent from FixxSuri.

7. Privacy and Data Protection

We are committed to protecting your privacy. Please review our Privacy Policy at fixxsuri.com/privacy-policy to understand how we collect, use, and safeguard your information.

8. Limitation of Liability

8.1 No Warranties: Our website and services are provided “as is” and “as available” without any warranties, express or implied.

8.2 Liability Cap: To the fullest extent permitted by law, FixxSuri shall not be liable for any indirect, incidental, or consequential damages. Our total liability for any claim arising from your use of our services shall not exceed the total amount paid by you to us in the preceding 12 months.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, United States, without regard to its conflict of laws principles.

10. Contact Information

For questions or concerns regarding these Terms, please contact us at: